Privacy Policy
Effective Date: December 12th 2025
At Southern Garage Doors, Inc., we believe privacy is part of stewardship. When you trust us with your information, we treat it with the same care, restraint, and respect we bring into your home.
This Privacy Policy explains what information we collect, how it is used, how it is protected, and the choices you have. Our goal is clarity—not fine print, not hidden intent.
Information We Collect
We collect only the information necessary to provide garage door service, communicate clearly, and fulfill our responsibilities to you.
This may include:
- Your name
- Phone number
- Email address
- Service address
- Details related to your garage door system or service request
Information is collected when you call, text, email, submit a form on our website, or schedule service through our online booking system.
Online Booking & Scheduling
When you book service online, your information is processed through a secure third-party scheduling provider. We receive only the information needed to confirm your appointment, communicate with you, and perform the requested service.
We do not sell, rent, or trade your personal information. We do not allow third parties to market to you using your information.
How We Use Your Information
Your information is used only to:
- Schedule and confirm service appointments
- Communicate before, during, and after service
- Provide estimates, invoices, and warranty documentation
- Maintain accurate service records
- Meet legal, licensing, and insurance requirements
We do not use your information for mass marketing, aggressive follow-ups, or unrelated promotions.
Communication Practices
All communication takes place through our official business phone number, text messaging system, or email. We do not conduct business through personal phone numbers or social media platforms.
This approach protects your privacy, keeps records accurate, and ensures accountability.
Information Sharing
We do not share your personal information with third parties except when necessary to:
- Process payments securely
- Provide scheduling or booking functionality
- Comply with legal obligations or insurance requirements
- Protect the safety, rights, or property of our customers or technicians
Any provider we work with is expected to uphold reasonable standards of data protection.
Data Security
We take reasonable steps to protect your information from loss, misuse, unauthorized access, or disclosure. While no system is perfect, we are intentional about limiting access to information and using trusted tools.
We retain information only as long as necessary for service, recordkeeping, and legal compliance.
Your Choices
You may request to:
- Update or correct your information
- Request clarification on how your data is used
- Limit non-essential communication
Requests can be made by phone, text, or email using our official business contact information.
Cookies & Website Data
Our website may use basic cookies or analytics tools to understand general site usage and improve performance. These tools do not personally identify you.
We do not use invasive tracking, behavioral profiling, or third-party advertising pixels.
Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13.
Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in practices, services, or legal requirements.
Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us directly.
Southern Garage Doors, Inc.
Phone: (941) 356-4334
Service Area: Sarasota & Manatee Counties, Florida